Terms of Service

Last updated: 10/25/2025

1. Acceptance of Terms

By accessing and using Alevenio's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Alevenio provides custom software development services, including but not limited to:

  • Web application development
  • SaaS platform development
  • E-commerce solutions
  • Custom software solutions
  • Technical consulting

All services are provided on a project basis with terms defined in individual project agreements.

3. Project Agreements

Each project will be governed by a separate written agreement that outlines scope, deliverables, timeline, payment terms, and intellectual property rights. These project-specific agreements take precedence over these general terms for matters they cover.

4. Payment Terms

Unless otherwise specified in a project agreement:

  • Payment terms will be specified in the project proposal
  • Invoices are due within the timeframe specified
  • Late payments may result in project delays or suspension
  • All prices are subject to applicable taxes

5. Intellectual Property

Intellectual property rights will be defined in individual project agreements. Generally:

  • Upon full payment, clients receive ownership of custom code developed specifically for their project
  • We retain rights to any pre-existing code, libraries, or frameworks used
  • We may showcase completed work in our portfolio unless otherwise agreed

6. Confidentiality

We respect the confidentiality of client information and project details. We will not disclose confidential information to third parties without consent, except as required by law.

7. Warranties and Disclaimers

We strive to deliver high-quality software, but:

  • Software is provided "as is" unless specific warranties are included in project agreements
  • We are not responsible for third-party services or integrations
  • We do not guarantee uninterrupted or error-free operation
  • Specific warranty terms will be outlined in project agreements

8. Limitation of Liability

To the maximum extent permitted by law, Alevenio shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Termination

Either party may terminate a project agreement according to the terms specified in that agreement. Upon termination, payment is due for work completed up to that point.

10. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms of Service, contact us:

  • Email: contact@alevenio.com
  • Phone: +880 1522 117 125
  • Address: Staff Quarter Road, Bakshibazar, Malotinagar, Bogura Sadar, Bogura - 5800